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Are You Being Served Yet?

The House That Ron Built
Are You Being Served Yet?
P-NUT, The Love of a Dog
"Normal" MAYDAY
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ISBN 1-4241-2485-9

This book continues my 41 years in the construction industry, but on the customer service side of the business. Most builders are afraid of their customers. They are also afraid to put too much money into the customer service part of the budget. That's because they have never worked the service side of the business. Actually - Great Customer Service doesn't cost - it PAYS. But, try and tell most builders that.

$19.95

AMAZON

PUBLISHAMERICA

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authored and maintained by Ron Berger